SHIPPING INFO

At Wafflebear Crafts we create personalised gifts which may be very delicate. This means we package your orders up with care. All orders will be wrapped accordingly - for example: With tissue paper or cellophane.

All orders are shipped through Royal mail, I can only advise shipping times. 

Shipping to the UK - 2-3 business days unless you choose to upgrade to first class.

Shipping Internationally - 2-3 weeks


I try to package all your orders with eco friendly packaging such as the box, packaging nuggets and the packaging cardboard are all recyclable♻️
 

PRIVACY POLICY

When ordering from Wafflebear Crafts we will collect some information from you. This will include your name, billing address and shipping information.

We also may need to arrange collection with you which we may need to communicate with you via email/chat services.

We use WIX to power our online store which means your information will also be stored with them.

We use your personal information to provide our services to you which include - Sales, taking payment, shipping and fulfilling your order. We will also keep you up to date with any upcoming offers and new items.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- CASH IF LOCALLY PICKED UP

Frequently asked questions

My order hasnt arrived, what should I do?


Unfortunately due to circumstances out of my control such as COVID 19 and the weather, there may be some delays after posting your order. If your parcel has been shown as delivered and it hasn't been then please contact Royal Mail or myself so I can contact them.




My order is broken, what can I do?


I pack all orders with care but due to their delicate nature they may break in transit. If your order does break please dont hesitate to contact me. I can either remake your order or refund you.




Do you accept cancellations?


Unfortunatly as most orders are personalised I don't accept cancellations but if you have any issues with your order please contact me.





FAQ